IT Services

Following is a brief overview of the services we offer. This is by no means exhaustive, so if you have any IT requirements listed here or not, please do not hesitate to call us on 01823 461491

Consultancy & Planning

In many small companies, IT tends to be a rather organic affair with equipment being purchased on an ad-hoc basis to fulfil a specific requirement. This approach can however result in a mass of disparate and incompatible computers, software and peripherals that are inefficient. If you want to make the most out of your IT investment, proper planning is vital when making any IT purchase. Through our real world businesses and IT experience we are able to offer consultancy services that will enable you to make the most of budgets resulting in efficient and cost-effective systems.

Supply & Procurement

Ashleigh Consulting has forged links with all of the major IT distributors and can offer extremely competitive pricing on all aspects of equipment and software. We are also equally happy to advise on purchases that you prefer to make direct with your own suppliers.

Installation

IT equipment in a business environment is a far cry from a home computer. It needs to be installed and configured on your network, interfacing with other shared resources such as servers and network printers. We offer a full installation and configuration service for equipment purchased through ourselves of via your own suppliers.

Server Management

It’s surprising how many small companies don’t know if their backup system is working (assuming of course that they have one)! This is just one example of the day to day management that business IT requires. We offer a full IT management service which includes managing user accounts, ensuring security updates are applied and anti-virus software is up to date. We also check backups on a regular basis and advise of any problems that may arise. The majority of these services can be provided remotely and will not affect your day to day business (apart from making it more efficient).

Maintenance

Computers are a bit like cars. They need regular maintenance to perform efficiently and increase their useful life. Ashleigh Consulting offers a regular maintenance package where we will ensure all of your desktop computers are operating with maximum efficiency. During this process we also check that updates are applied and that there are no signs of component failure. We even open the cases and blow out any potentially damaging dust and fluff (you would be surprised how much rubbish the average PC hoovers up) on a regular basis. Customers who make use of this service have commented on the increased efficiency of their systems and our ability to predict issues before they impact on business function.

Support

It is an unfortunate fact of life that computer systems do go wrong. We are there to help however! We offer a ticketed help desk support system that allows your users to log support requests. This system automatically updates us via email that we pick up on our SmartPhones wherever we may be. We can often help with issues remotely without having to visit your premises. We are also available on the telephone at all times, but we do ask that telephone support is only requested when business can no longer continue.

In short, aim to provide the same level of service as an in-house IT department at a fraction of the cost.